Cancellation & Refund Policy
By using the paid services of Prwire.co, you agree to the terms and conditions outlined in this Cancellation & Refund Policy. This policy governs your rights regarding cancellations, refunds, and service termination.
Payments and Billing
All payments for services provided by Prwire.co are due as specified at the time of purchase. By purchasing our paid services, you agree to pay all applicable fees in full and in accordance with the billing terms presented during the checkout process.
Refund Policy
We aim to deliver exceptional value and service. However, refunds will only be issued under the specific conditions below:
Refunds Will Be Issued If:
- We fail to deliver your purchased media placement as per our Terms of Service and editorial guidelines.
Refunds Will NOT Be Issued If:
- You change your mind after purchase.
- Your press release is delayed or removed by third-party media outlets after distribution.
- You fail to provide required materials, approvals, or responses needed to complete the service.
- You violate our Terms of Service or editorial guidelines.
- The post is not indexed by Google or other search engines (as indexing is outside of our control).
Fraudulent Submissions
Prwire.co takes fraud and misrepresentation seriously. If it is determined that a user has engaged in any fraudulent activity or violated our Terms:
- The user forfeits any right to a refund.
- Services terminated due to fraud are not eligible for refund, credit, or reinstatement.
- Prwire.co reserves the right to report such activities to relevant authorities or third-party partners to protect the integrity of our platform and affiliated media outlets.
Subscription Refunds (Pro Membership)
All subscription payments for Pro Membership are non-refundable. However, you may cancel your membership at any time.
Right to Cancel / Account Deletion
You have the right to cancel your Prwire.co account at any time. Please follow the process below:
Cancellation Process:
- Contact Support: Email us at [email protected] or use our helpdesk to request cancellation. Include your username and reason for the request.
- Verification: Our team will verify your identity to ensure the cancellation request is legitimate.
- Confirmation: Once verified, we will process your request and send confirmation of account cancellation.
Impact of Cancellation
Upon cancellation of your Prwire.co account:
- Access to all related services and data will be permanently removed.
- Any active or scheduled orders will be halted or cancelled.
- Please back up any necessary data before initiating account cancellation.
Contact Information
If you have questions or need assistance with this policy, please contact our customer support team:
📧 Email: [email protected]